You can use D2L to create community with in the classroom for your online and hybrid students. Using the tools of automated emails (Intelligent Agents) and various writing tools, you can create communication campaigns for your students to help them progress through the course and keep on track during the semester. Through student action (or inaction) communications are triggered for actrivation. These automated email campaigns can be constructed through your preferred generative AI tool.. Within the presentation is also information about Personalization to increase engagement as well as “hidden” tools within PAWS that make class creation and update quicker from semester to semester.